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Privacy Policy for Jardin Plus Maria Ioannidou

This Privacy Policy describes how Jardin Plus Maria Ioannidou ("we," "us," or "our") collects, uses, and protects the personal information you provide to us when you visit our flower shop located at Mitropolitou Iosif 20, Thessaloniki, Greece, and use our services. We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.

**1. Information We Collect**

We may collect the following types of personal information when you interact with us:

1.1. Contact Information: When you place an order or communicate with us, we may collect your name, email address, and phone number.

1.2. Shipping Information: To fulfill your orders, we may collect your shipping address.

1.3. Transaction Information: When you make a purchase, we may collect information about the products you have ordered and payment details.

1.4. Communication Information: We may collect information related to your communication with us, including emails, chat logs, or phone call records.

**2. Use of Personal Information**

We use the personal information we collect for the following purposes:

2.1. Order Processing: We use your contact and shipping information to process and deliver your orders.

2.2. Customer Support: We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.3. Marketing Communication: With your consent, we may send you promotional emails about our products, special offers, or events. You can opt-out of receiving such communications at any time.

2.4. Legal Compliance: We may use your personal information to comply with applicable laws, regulations, or legal obligations.

**3. Information Sharing**

We do not sell, trade, or rent your personal information to third parties. However, we may share your personal information with trusted third parties in the following circumstances:

3.1. Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, or IT service providers. These service providers are bound by confidentiality obligations and are only authorized to use your personal information as necessary to provide the requested services.

3.2. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

**4. Data Security**

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard security practices and technologies to safeguard your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

**5. Your Rights**

You have certain rights regarding your personal information under applicable data protection laws. These rights may include:

5.1. Access: You have the right to request access to the personal information we hold about you.

5.2. Correction: You may request to correct any inaccurate or incomplete personal information we hold about you.

5.3. Deletion: You can request the deletion of your personal information in certain circumstances.

5.4. Object or Restrict Processing: You may object to or request the restriction of processing of your personal information in certain situations.

5.5. Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise your rights or if you have any questions or concerns regarding our privacy practices, please contact us using the contact information provided below.

**6. Contact Us**

If you have any questions or concerns about our Privacy Policy or our privacy practices, you may contact us using

 the following details:

Jardin Plus Maria Ioannidou
Address: Mitropolitou Iosif 20, Thessaloniki, Greece
Email: mail.ioannidou@gmail.com
Phone: 231 311 1335

**7. Changes to the Privacy Policy**

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and the revised version will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Terms of Service

These Terms of Service ("Terms") govern your use of the services provided by Jardin Plus Maria Ioannidou ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

**1. Use of Services**

1.1. Eligibility: You must be at least 18 years old or have the legal capacity to enter into a contract in your jurisdiction to use our services.

1.2. Compliance: You agree to comply with all applicable laws and regulations when using our services.

1.3. Account Information: You are responsible for providing accurate and complete information when creating an account with us. You are responsible for maintaining the confidentiality of your account credentials and are solely responsible for any activities that occur under your account.

1.4. Prohibited Activities: You agree not to engage in any activities that may:

a) Violate any applicable laws, regulations, or third-party rights.
b) Interfere with or disrupt the functionality of our services or the experience of other users.
c) Transmit any viruses, malware, or other malicious code.
d) Attempt to gain unauthorized access to our systems or other users' accounts.

**2. Products and Orders**

2.1. Product Information: We make reasonable efforts to display accurate and up-to-date product information. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or pricing.

2.2. Order Confirmation: After placing an order, you will receive an order confirmation via email. This confirmation does not constitute acceptance of your order but confirms that we have received it. We reserve the right to refuse or cancel any order for any reason.

2.3. Pricing and Payment: Prices are displayed in Greek euros (€) and are subject to change without notice. Payment for your order must be made in full at the time of purchase. We accept the payment methods specified on our website.

**3. Intellectual Property**

3.1. Ownership: All intellectual property rights, including copyrights, trademarks, and trade secrets, in our services and content belong to us or our licensors. You are granted a limited, non-exclusive, and non-transferable right to use our services for personal, non-commercial purposes.

3.2. Restrictions: You may not copy, modify, distribute, transmit, display, perform, reproduce, license, create derivative works from, or sell any part of our services or content without our prior written consent.

**4. Limitation of Liability**

4.1. Disclaimer: Our services are provided on an "as-is" and "as available" basis, without any warranties or representations of any kind. We disclaim all warranties, whether express, implied, or statutory, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

4.2. Limitation of Liability: We shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, regardless of the cause of action.

**5. Governing Law and Jurisdiction**

These Terms shall be governed by and construed in accordance with the laws of Greece. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Thessaloniki, Greece.

**6. Changes to the Terms**

We reserve the right to modify or update these Terms at any time without prior notice. By continuing to use our services after the changes have been made, you accept and agree to the revised Terms.

If you

 have any questions or concerns regarding these Terms, please contact us using the contact information provided in our Privacy Policy.

Please note that these Terms of Service are provided as a general template and may need to be reviewed and adapted to the specific requirements and circumstances of your flower shop.

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